Frequently Asked Questions

Dashgen uses a "bring your own API key" model. You provide your own API keys from services like OpenAI, Anthropic, Google GenAI, MistralAI, or Groq, and we don't charge additional fees. You only pay for your API usage to these providers, giving you full control over your costs and usage.

We currently support OpenAI, Anthropic, Google GenAI, MistralAI, and Groq. We're actively expanding our integrations and plan to add support for more providers in the near future, offering you a wider range of AI capabilities and options.

At Dashgen, your security is our top priority. We use industry-standard encryption for all API keys and implement end-to-end encryption for all chats. This ensures that your API keys are protected both in transit and at rest, and that only you and your intended recipients can read your messages, maintaining the confidentiality of your conversations.

Privacy is paramount at Dashgen. We employ end-to-end encryption for all conversations, ensuring that only you have access to your chat content. We don't store or analyze the content of your conversations beyond what's necessary to provide the service. We strictly do not use any of our users' data for purposes other than providing and improving our service. Our 'bring your own API key' model means that sensitive operations are conducted directly between you and your chosen AI provider.

Dashgen doesn't stream responses to prioritize cost-effectiveness for our users. Streaming responses typically consume more bandwidth, which can lead to higher charges from AI service providers. By not streaming, we help you save on API usage costs. Additionally, this approach helps us reduce our own bandwidth usage, allowing us to keep our service efficient and affordable.

Yes, we support image upload functionality. You can easily share images within your chats, enhancing your communication experience. Our system supports various image formats and ensures secure transmission of your visual content.

Currently, we do not support image generation. However, we are actively working on integrating image generation capabilities using Dall-E. This exciting feature will allow users to create unique, AI-generated images based on text descriptions. Stay tuned for updates on this upcoming feature!

We are currently working on providing internet support to AI models that will allow users to access real-time data and updates worldwide. This feature will enable our AI models to retrieve the most up-to-date information, enhancing the accuracy and relevance of responses.

Currently, Dashgen is designed to work with our supported AI providers (OpenAI, Anthropic, Google GenAI, MistralAI, and Groq). However, we're always exploring ways to expand our compatibility. If you have specific needs for custom or self-hosted models, please reach out to our support team to discuss potential solutions or future integrations.

Currently, Dashgen is a web-based platform optimized for desktop and mobile browsers. While we don't have a dedicated mobile app at the moment, our responsive design ensures a smooth experience on mobile devices. We are considering developing native mobile apps in the future based on user demand and feedback.

We are constantly working on improving Dashgen and adding new features. Our development cycle typically introduces new features or improvements on a monthly basis. However, major features or integrations may take longer to implement. We always announce new features through our platform and email newsletters to keep our users informed.

Currently, Dashgen is designed for individual use. However, we're exploring collaboration features for future updates. These may include shared workspaces, team accounts, and the ability to invite colleagues to view or contribute to specific chats. We'll announce any collaboration features as they become available.

Dashgen stands out with its 'bring your own API key' model, which gives users more control over costs and allows for seamless integration with preferred AI providers. We also focus on privacy and security, with features like end-to-end encryption. Our platform is designed to be user-friendly while offering advanced capabilities for power users.

There's no set limit on the number of chats you can have on Dashgen. You can create as many conversations as you need. However, keep in mind that your usage is tied to your API key consumption from providers like OpenAI, Anthropic, Google GenAI, MistralAI, or Groq. So while we don't impose limits, your practical limit may depend on your API usage and the associated costs from these providers.

Dashgen respects and adheres to the rate limits set by AI providers. We've implemented intelligent request management to help prevent you from exceeding these limits. If you approach or reach a rate limit, Dashgen will notify you and pause requests temporarily.

Absolutely! Dashgen is suitable for both personal and commercial use. Many professionals and businesses use our platform for various purposes, including content creation, data analysis, and customer support. Just ensure that your usage complies with the terms of service of both Dashgen and the AI provider whose API you're using.

We closely monitor updates and changes from our supported AI providers. When providers release new model versions or make significant changes, we promptly update our platform to ensure compatibility. This proactive approach allows us to quickly adapt to new features or improvements in AI models, ensuring that Dashgen users always have access to the latest capabilities.

BYOK means you can use your own API keys from providers like OpenAI, Anthropic, Google GenAI, MistralAI, or Groq. This gives you direct control over costs, usage, and billing. You only pay for what you use directly to the provider, with no markup from us. Enterprise users get 200 free messages per month before their BYOK kicks in.

Unlike other platforms that charge premium rates for AI access, our BYOK model means you only pay the direct cost to AI providers. For example, if OpenAI charges $0.002 per token, that's exactly what you pay - no markup. This typically results in 40-60% cost savings compared to platforms that resell API access.

After using your 200 free monthly messages on the Enterprise plan, the system automatically switches to using your API keys (BYOK). This ensures uninterrupted service while maintaining cost transparency. You can continue using the service as much as needed, paying only for your actual API usage.

Yes! One of the key benefits of our BYOK system is the flexibility to switch between providers like OpenAI, Anthropic, Google GenAI, MistralAI, and Groq. You can use multiple providers simultaneously and switch between them based on your needs, costs, or performance preferences.

No hidden costs! With BYOK, you only pay for your direct API usage to providers. Our platform fees are transparent and fixed based on your subscription tier. We don't add markups to API calls or charge additional processing fees.

Dashgen accepts all major credit cards (Visa, Mastercard) and PayPal. For Enterprise customers, we also support wire transfers and purchase orders. All payments are processed securely through our payment processor, and we never store your complete payment information.

Yes! We offer a free tier that includes 20 messages per month, allowing you to experience our platform before committing to a paid plan. Additionally, all paid plans come with a 14-day money-back guarantee, giving you ample time to evaluate if Dashgen meets your needs.

Absolutely! You can change your subscription plan at any time. When upgrading, the new features and limits will be available immediately, with prorated billing for the remainder of your billing cycle. When downgrading, the changes will take effect at the start of your next billing cycle. There are no penalties or fees for changing plans.